Got Questions About
774 pub?

774 pub accepts the following Philippine government-issued IDs for KYC verification:

• Philippine National ID (PhilSys)
• Passport (Philippine or foreign)
• Driver's Licence (LTO)
• SSS or GSIS ID
• PRC Professional ID
• Voter's ID or COMELEC registration

Make sure your ID photo is clear, unobstructed, and not expired. You may also be asked to submit a selfie holding your ID for additional verification. KYC review typically takes 1 to 2 business days. You'll receive an email notification once your account is fully verified.

Go to the 774 pub Login page and click "Forgot Password" below the login form. Enter the email address linked to your account and we'll send you a password reset link. The link is valid for 30 minutes — if it expires, simply request a new one. Make sure to check your spam or junk folder if you don't see the email in your inbox within a few minutes.

If you no longer have access to your registered email address, contact our support team directly and we'll guide you through the account recovery process with additional identity verification.

No. 774 pub strictly enforces a one account per person policy. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any balances or bonuses. If you believe a duplicate account was created in error, contact our support team immediately to resolve the issue.

774 pub supports a wide range of payment options popular with Filipino players. Currently accepted methods include:

• E-wallets: GCash, PayMaya (Maya)
• Online banking: BPI, BDO, Metrobank
• Over-the-counter: Selected partner outlets (check the cashier page for current availability)

All transactions are processed in Philippine Peso (₱ PHP). We do not currently accept cryptocurrency or international payment methods. We regularly add new payment options, so check the cashier section of your account for the latest available methods.

The minimum deposit at 774 pub is ₱100 PHP for most payment methods. Some methods such as bank transfers may have a higher minimum due to processing requirements. There is no maximum deposit limit for verified accounts, though very large deposits may require additional documentation as part of our anti-money laundering compliance procedures.

Withdrawal processing times at 774 pub vary by method:

• GCash / PayMaya: Usually within 1 to 24 hours after approval
• BPI / BDO / Metrobank: 1 to 3 business days

Before your first withdrawal, your KYC verification must be fully approved. Withdrawal requests are reviewed by our finance team during business hours (Monday to Friday, 9:00 AM – 6:00 PM PHT). Requests submitted on weekends or public holidays are processed on the next business day. The minimum withdrawal amount is ₱200 PHP.

Most deposits reflect instantly or within a few minutes. If your deposit hasn't appeared after 30 minutes, here's what to do:

• Check that the transaction was successfully completed on your GCash, PayMaya, or banking app — look for a confirmation message or receipt.
• Verify that you used the correct 774 pub deposit reference number or account details.
• Contact our support team and provide your transaction reference number, the amount, payment method, and the time of the transaction.

Our team will investigate and credit your account once the transaction is confirmed. Please do not attempt to deposit again until the issue is resolved to avoid duplicate charges.

774 pub offers a diverse lineup of games designed for Filipino players who love live entertainment and fast-paced action. Our current game categories include:

• Live Casino: Live dealer games streamed in real time via our 774 pub Casino lobby
• Vivo Live: Premium live-streamed table games with professional dealers
• Super Keno: Fast-draw keno with exciting multipliers
• Bingo: Classic and themed bingo rooms with real-time draws
• Slots: Hundreds of slot titles from leading game providers

New games are added regularly. Check the 774 pub Casino page for the latest additions to our game library.

Yes — 774 pub is fully optimised for mobile play. The platform works smoothly on both Android and iOS devices through your mobile browser. No app download is required, though a dedicated app may be available — check the 774 pub Casino page for the latest information on mobile access options.

For the best experience, we recommend using a stable Wi-Fi or 4G/5G connection, especially for live dealer games and Vivo Live streams which require consistent bandwidth. Chrome and Safari are the recommended browsers for mobile play.

Yes. All games on 774 pub use certified Random Number Generator (RNG) technology for slots and electronic games, ensuring every outcome is completely random and independent of previous results. Our live dealer games are streamed from professional studios with real cards, real wheels, and real dealers — no computer-generated outcomes involved.

774 pub operates in alignment with PAGCOR guidelines, which include requirements for game fairness and integrity. Game providers on our platform are regularly audited by independent testing laboratories.

New 774 pub players are eligible for a welcome bonus on their first deposit. To claim it, make sure you opt in to the welcome bonus offer during registration or on the promotions page before making your first deposit. The bonus is credited to your account automatically once your qualifying deposit is confirmed.

Welcome bonus terms include a wagering requirement — meaning you need to play through the bonus amount a specified number of times before it can be withdrawn. Full terms are available on the promotions page of your 774 pub account.

A wagering requirement (also called a playthrough requirement) means you need to bet a total amount equal to the bonus multiplied by the wagering factor before you can withdraw bonus-derived winnings. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash.

Not all games contribute equally to wagering requirements — slots typically contribute 100%, while live table games may contribute less. Check the specific promotion terms in your 774 pub account for exact contribution rates.

774 pub uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. We comply with Philippine data privacy regulations under the Data Privacy Act of 2012 (Republic Act 10173).

We recommend enabling two-factor authentication (2FA) on your account for an extra layer of security. You can do this in your account security settings. Never share your password or OTP with anyone — 774 pub staff will never ask for your password.

If you suspect unauthorised access to your 774 pub account, act immediately:

• Change your password right away from the account settings page.
• Enable two-factor authentication if it isn't already active.
• Contact our support team and report the suspected breach — include the date, time, and any suspicious activity you noticed.
• Check your linked payment methods (GCash, BPI, etc.) for any unauthorised transactions.

Our security team will investigate and, if necessary, temporarily freeze your account to prevent further unauthorised activity while the issue is resolved.

The minimum age to register and play on 774 pub is 21 years old, in line with Philippine law and PAGCOR regulations governing online gaming. We enforce strict age verification during the KYC process — all players must submit a valid government-issued ID confirming they are 21 or above before they can deposit or play. Underage gaming is strictly prohibited and any account found to belong to a minor will be immediately closed.

Self-exclusion is available to all 774 pub players at any time. To activate it, log in to your account, go to Account Settings → Responsible Gaming, and select the Self-Exclusion option. You can choose a period of 30 days, 6 months, 1 year, or permanent exclusion.

Once self-exclusion is activated, you will not be able to log in or place bets for the duration of the chosen period. This cannot be reversed until the period ends. If you need immediate help or are in crisis, please contact our responsible gaming support team. For additional resources, PAGCOR maintains a responsible gaming helpline — details are available on PAGCOR's official government website.

Yes. 774 pub provides deposit limit controls that let you cap your spending on a daily, weekly, or monthly basis. You can set or adjust these limits anytime from the Responsible Gaming section of your account settings. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before the change is applied — this is intentional, to give you time to reconsider. Visit our Responsible Gaming page for a full overview of all available player protection tools.